Kind words from my clients

Shauna has redefined my brand voice.  If you are looking for an experienced, professional, easy to work with copywriter, then look no further!  Shauna has helped me create my brand content, a more professional tone of voice for my website and revamped my tired and unloved LinkedIn profile. I now have a brand I feel proud of, post about and have the confidence to promote myself on social media because of Shauna. She perfectly matched my style to the right words and I could not be happier with the end product. What I really liked about working with Shauna, is the extra tips she gave me along the way and the recommendations of things I could implement to improve my profile. She thinks of everything! I would highly recommend Shauna, she is an excellent copywriter and wonderful to work with.

Helen Clark


Shauna freshened up my tired website.Shauna recently wrote some fresh copy for my website’s home and about page. Shauna came recommended because of her fabulous style and perfect understanding of SEO. The best thing about working with Shauna was how she used a suite of technology tools to understand the message I was wanting in my words. Shauna Upson is a talented copywriter. I won’t hesitate to come back to when needed.

Jenny Wren


I recently worked with Shauna on the copy for a sales page for a new online course that I will be launching soon. Shauna was very professional and was able to come up with the right words to get the message across to my target audience. I was really happy with the final result and the way she made the copy flow easily from section to section throughout the page. I would highly recommend Shauna’s copywriting services. Thanks Shauna!

Gaye Nilson


Shauna is my 'go to' copywriter. When commissioned to design promotional documents or websites, clients often send me content copy that misses the mark and doesn’t get the right marketing message across clearly and concisely. That’s when I refer them to Shauna to edit or re-write their content. Shauna has the amazing ability to speak right to the target audience through simple, straightforward conversations.

Evelyne Matti


Shauna is an incredible woman who is amazing at all she does. I’ve known Shauna through the Virtual Assistant Industry for many many years and she is someone I put absolute faith in. She is professional, caring and an absolute joy to work with. I highly recommend her.

Rosie Shilo


Shauna recently helped me freshen up the copy on my website. She was lovely to work with and understood the brief that was given and delivered copy that was creative which gave my website the zing it needed! I highly recommend Shauna's services to anyone who is looking for a copywriter. 

Julie McKone


Shauna provided just the right words when it came to preparing my copy for my flyer at such short notice. She came up with some great tips and knows the do’s and don’ts on what to write to sound getting potential clients intrigued in making that first step to contact us, I would not hesitate to recommend Shauna to get your copy ready

Chris Alleyn


Shauna is a great asset to my team as a ghostwriter. She researches the blog articles and writes articulately just from dot points or a short summary. The addition of the SEO Keywords makes it easy for my VA to upload to my site. If you're looking for someone to write blogs for your business, I highly recommend Shauna.

Alethea Tu'itahi


Shauna is a wonderful copywriter with great attention to detail. She really listens to the messages her clients would like to bring across. Shauna is very caring, friendly and always has great ideas and advice.

Bianca Schwartpaul


Shauna is brilliant at blog writing. She has helped me out several times by creating blogs that read well, are SEO-optimised, and informative for the reader. She can follow a brief (even if it’s vague!) and turn around a first draft quickly. She is my 'go to' copywriter and I would recommend her to anyone needing a copywriter. Easy to work with, honest, and a great writer – the perfect combo!

Rachel Boros


It’s no secret that Shauna is phenomenal at supporting her clients and is constantly keeping up to date with what is happening in the virtual space. A gorgeous person inside and out, she’s definitely the person you want on your business team.

Korryn Haines


I have worked with Shauna consistently with a number of mutual clients and always found her to be professional and efficient in everything she does. Shauna is very easy to work with and has her clients' best interests at heart. She always ensures she takes the time to reflect clients' voice accurately and provide them with a valued service. Shauna doesn't hesitate to offer her hand in supporting anyone with what they may need to know or need assistance with. If you are looking for someone reliable and efficient, then Shauna is your answer. I highly recommend her.

Paula Burgess


Shauna is professional and reliable and has a great attention to detail. I've been able to entrust her with my work while I've been away, knowing that my clients will be well looked after. To top it off, Shauna is always so lovely and easy to work with.

Susie de Andrade


Fast turnaround, high-quality, great writing & editing skills
Shauna has been helping me with my business for the past few months with copy writing and editing. She is great to work with, fast turn around time and high quality work. I would recommend Shauna for any writing or editing task!

Michelle Tolhurst


Great Communicator, Reliable, Great Investigator
I contacted Shauna when I needed some content writing completed for a client.  What followed was a fantastically professional relationship.  Shauna didn’t hesitate to ask all the right questions to ensure she fully understood the project requirements.  As a result of Shauna’s passion to exceed expectations, I have since appointed Shauna to undertake some sub-contracting work for me and Shauna continues to make my life easier as I know she will handle all work confidentially and with pride.  Thank you Shauna!

Letitia Grzes


Great proofreading and editing skills, proactive, 'can do' work ethic.
As a small agency, delegation of tasks and responsibilities was essential for the growth of the Brilliant Content Agency. Having Shauna join our team has turned a potentially daunting task into a smooth process of understanding how much can be passed over to another person. Shauna is delightful to work with. Her ability to know when to step in or step back has made it so much easier for us to work even more seamlessly with our clients and increase our level of service. She is consistently positive, and proactive, and has a wonderful ‘can do’ work ethic. Shauna is an invaluable part of the team and we look forward to a long sustainable relationship.

Camille Blyth


Web content writing skills, big picture vision and easy to work with.
I've just gotten off a call with my client and I wanted to let you know how happy we were with your work! You were easy to work with, took the time to understand her business and also looked at the big picture of where her business is going into the future.

Jemma Becker


Great writer, time saver
Shauna has been nothing short of amazing with the research and writing for web content jobs I have asked of her. I have felt very at ease with her skills and have every confidence in her skills, timeliness and quality of work. I recommend her highly.

Ashley Michailaros


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